First select the type of movement you want to measure. Here you can choose between a linear or rotational movement.
The position detection can be incremental or absolute. The incremental measuring method provides a relative position as well as direction of movement, which requires an assignment to a reference point (starting point) at the beginning of the measurement. This is done by homing the axis. The absolute measuring method provides concrete position information at any axis position. A reference run at the beginning of the measurement is not necessary.
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Numerik Jena Im Semmicht 4 07751 Jena Germany
Phone: +49 3641 4728-0 Fax: +49 3641 4728-202 E-Mail: info (at) numerikjena.de
As a member of the HEIDENHAIN Group, we are present worldwide with our own sales and service agencies offering the specialized product brands of the Corporate Group in numerous countries.
An additional distributor network supports HEIDENHAIN sales and service activities in selected regions.
Overview of all locations
I have a question about a product. Who should I contact?
If you have any questions about our product portfolio, please contact our Product Management directly.
E-mail: support(at)numerikjena.com
I need a quotation for a product. Who should I contact?
To request a quotation, please contact the representative in your country directly. Find an overview here.
If your country does not have a representative, please contact International Sales.
E-mail: internationalsales(at)heidenhain.de
I need assistance with the initial setup of a product. Who should I contact?
If you have any questions when initially setting up a product, please contact our Product Management directly.
I have a problem with my product and would like to lodge a complaint. Who should I contact?
For troubleshooting or complaints about a product, please contact our Product Management directly.
Please send us the product designation (product key, ID number or serial number), a detailed description of the problem and your contact details.
Please discuss your case with our Product Management department before returning the product to us. Problems can often be solved without returning the product. This saves you time and unnecessary effort.
I have a question about an ongoing complaint. Who should I contact?
If you have any questions regarding an ongoing complaint, please contact our complaints processing department by e-mail.
E-mail: complaints(at)numerikjena.de
Please send us your complaint number (WA number) and your contact details. If you do not have a complaint number, include a delivery note number, defect report number, notice of defect or something similar, which will help us assign your case.
I have a question about the delivery time of my order. Who should I contact?
For questions about delivery times, please contact the representative in your country directly. Find an overview here. (Link zur Map)
If you are located in Germany or if there is no representative in your country, please contact our domestic sales department.
E-mail: sales(at)numerikjena.de
I have a question about an invoice. Who should I contact?
For questions about an invoice, please contact the representative in your country directly. Find an overview here.
Tel.: +49 3641 4728-200
